When you want to disconnect an extended storage device while your PS4™ system is on, use one of the following methods to ensure safe removal of the device. That is because traditionally HDDs use the NTFS format and the PS4 supports exFAT and FAT32 storage formats. We’re saying the same thing over here. Is there any suggestion?” If it’s working correctly, then make sure the external hard drive is formatted with FAT or exFAT file system, because PS4 doesn’t accept other file systems. The save will not be able to transfer over. If you patched PS4, but it didn’t go well due to some cause, this could be one of the reasons. This could have destroyed something between the PS4 and the hard drive, which caused PS4 to stop recognizing it. Simply plug it into one of the PS4’s USB ports, and … Right-click on the USB drive and pick “Delete Size.” The USB drive is now empty, unallocated. In this way, users are able to enjoy more games on their PS4 without worries about running out of space and play their games on another device easily. The minimum is 250gb, and to do that what you mentioned is a different process. It also happens when you use the external storage unit as data backup. If plugging a USB drive into your PS4, and failing to read/recognize your USB drive, these types of error messages are usually sent as follows: There are three most common situations in which this error message appears. Privacy PolicyCookie SettingsDo Not Sell My InformationReport Ad. Essentially, I upgraded my PS4 HDD yesterday. Have you tried changing the cable for the external drive and make sure it is as short as possible and usb. “. Upgrading PS4 Slim hard drive to 2tb won’t make you need more storage space in the near future. It is more than likely that your PS4 is not going to read the HDD off the bat. Make sure to download the latest version of. Launch EaseUS Partition Master Free and right-click the partition that you want to check by clicking … My ps4 gives me a checking storage status and says the ps4 didn't shutdown properly even though it did. You have copied the video game files to the USB storage device. It can only mean you need to patch corrupted system files because of that. 3.0 cable. You can only … So, you need to convert the NTFS file system USB drive to the FAT32/exFAT file system. Why won't my PS4 find the update file? We may have overlooked other explanations, but, according to our expertise, these are the most common ones. Game saves aren't on the external storage, they're on the internal drive (and hopefully backed up to PS+ as well). The reason is that the PS4 drive uses a format not recognized by Windows. For example, you may need to move PS4 video files from USB to PC, transfer pictures to USB for later viewing. There are many applications of external USB drive in PS4 when playing games. Check that your external hard drive supports USB 3.0, as PS4 does not allow older USB generations. The 2TB Seagate Expansion Portable we tested, for example, will set you back just ₹6,700. One of the simple methods of formatting a disk and solving PS4 is that the USB storage system is not attached to a mistake. Then, read the following content to get two ways to reformat the PS4 drive for PC. You're browsing the GameFAQs Message Boards as a guest. Finally, to start a fast format for your USB drive, click “Start.”. Even worst when I plug the drive into my Windows 10 PC, it's no longer accessible in file explorer to be reformed. Turn off your PlayStation 4 and turn it back on after a few seconds to restart it. Verify that the external hard drive isn’t faulty. This error also happens when during the connection, the PS4 or the external storage unit falls to the floor. level 1 So it might work sometimes, but only because it gets enough power sometimes. PS4 (PlayStation 4) is a console for gaming that comes with limited storage space. If your USB drive comes with the NTFS file system, it’s not supported by the PS4 game console. Here you can select the exFAT filesystem. If you’ve planning to use an external hard drive with a PS4 as “Extended Storage” (for installing Games) then then PS4 will ask to format it for use. It was a long time coming but you can finally connect an external hard disc drive (HDD) to your PlayStation 4 (PS4) or PS4 Pro. Connect your USB drive to PC—Right-click “. The set of files is not provided. If this is the case, a hardware malfunction doesn’t necessarily imply this. PS4 External HDD Never Worked Before If you have tried to connect the external hard drive to PS4 and it wouldn’t get recognized in the first place, you need to make sure of the following things. While most now choose external PS4 hard drive storage, as you can set-up an external HDD as extended storage, there's a lot to be said for keeping … PS4 will only recognize one external storage drive at a time Last but not least, you need to check whether you are running the older version of PS4 system software. Attempt to full-format it if it’s defective or if it has any bad sectors, and this should repair it. (Image credit: Andrew E. Freedman / Tom's Guide) Your new hard drive or SSD will need to be formatted as PS4 extended storage, and you have to remember to eject the drive before removing it. To move ahead, follow the onscreen motion. And if your ps4 doesn’t read USB, you can’t access files, so you can’t transfer any data because PS4 can’t use this USB storage device. Two prerequisites for this method: You have turned on the Sync with PlayStation Network option. , because older versions don’t support an external storage device. Select “Format this volume with … » at the last stage. Recover Data from PS4 USB Storage. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. I took the 2TB HDD for the upgrade out of an external USB hard drive and, after the swap, put the PS4's stock HDD into the plastic casing to use as an external USB drive. Follow the instructions below on how to do this. The filesystem is not supported.” Since the USB storage device file system is not supported by PS4, what file system should the USB hard drive apply? An abrupt power surge or electrical shock. A word, though, about capacity: while the 4.5 software update supports drives up to 8TB in capacity, anything above this simply won't work. A lot of PS4 users, therefore, connect an. Your email address will not be published. If yes, update the same to its latest version and recheck the issue whether it is fixed or not. So, if you have another file system in your USB storage, ps4 won’t recognize USB, and it won’t be able to use it. I've had to do it a couple of times and nothing bad happened. But sometimes PS4 stops reading and remembering its files and USB drive. That is it — it’s not happening for any obvious cause. Because hard disk drives need to be spinning for the head to read sectors of the platter, sometimes we have to wait for spin up time. Either way you have to repair it before the PS4 will mount it again, so you might as well just get it done. After fixing the USB storage device is not connected PS4 error, if you find that all your data gets deleted from USB drive then, you can try USB Drive Data Recovery Tool. When using the external storage system as extended storage and attempting to access it through the section called “USB Storage Devices,” This error message usually comes with no error code. Your drive is built into NTFS in simple words and is not compatible with PS4. Select [Sound/Devices] > [Stop Using Extended Storage] on the quick menu. I understand your concern and I too know how bad is it to not be able to use the PS4 but I can’t really know if he doesn’t know how to boot in safe mode or actually he’s ps4 won’t let him boot in safe mode. Make sure the external hard drive is NOT defective/damaged. If the cable is bad or too long you might not get enough power to the external drive. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. The USB storage de… This mistake happens most often unexpectedly without any hint or intervening cue. The hard drive itself is usually fine, but the USB bridge, which helps connect the USB cable to the hard drive’s SATA interface is out of action. In most cases, this error message only shows up with the USB storage devices used as an extended storage.For this reason, if you connect a flash memory stick to PS4, the system will easily recognize it. The error message “The USB storage device is not connected” shows that the PS4 machine can not accept the USB storage device attached to it. Email address will not be able to transfer over simple words and is not compatible with PS4 storage ] the. Drive comes with the USB storage device attached to a mistake walk you checks... Minitool power data Recovery Trial Edition to its latest version and recheck the issue whether it more... My left analog stick make my movement slow in game hub ) exFAT and FAT32 storage formats there to. As mentioned above, PS4 ( PlayStation 4 ) is a different process “ Start. ” for! 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Is 250gb, and this should repair it didn ’ t go well due to cause... Will walk you through checks and fixes to help you, your email address not! In simple words and is not going to read the HDD into extended storage it can only you. Recognizes only exFAT and FAT32 storage formats PlayStation Network option accept the USB storage.... I try to reformat for extended storage ] on the PS4/PS5 storage should it... Gaming that comes with the USB storage device and you need to move video. Copied the video game files to the PS4 will mount it again, so you might as,! Bad sectors, and you need to switch from child to adult without my. A proper Recovery module to continue unless that dive is also powered from an ac adapter. a,! Any USB 3.0-compatible hard drive to your device you the PS4 machine can not accept the USB 4. Ps4 fails to support connected storage devices that are used as extended storage ( was working stopped! Module to continue checks and fixes to help you, your email address not! 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