Several people have tried taping over where the sensor is, but as it's mounted away from the front of the unit some of the IR signal seems to get in and trigger the sensor. It will work but it's unsightly. You want to be sure the TV is not muted. The sound bar is blocking the IR sensor of the TV. Your options are threefold. TV is XBR750 purchased last month CONNECTIONS TV SOUNDCONNECT You can enjoy TV sound through your Soundbar when it is connected to a Samsung TV that supports the TV SoundConnect function. *Qualifying TVs: 55"+ 2019 QLED and 7/8 Series UHD TVs. If your TV is on a stand, table, shelf, or cabinet, a soundbar can be placed just below the TV. Placing the sound bar too close to the TV may block the IR signal. Nothing is blocking the external sensor and I've positioned it several ways. 1) Use a bigger piece of tape. Qualifying soundbar models: HW-Q90R, HW-Q80R, HW-Q70R, HW-Q60R, HW-MS650, HW-R650. Push the Mute button on your TV remote. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well. The remote control of the TV may stop working if the sound bar is placed in front of the TV. You'll need to measure the height of the soundbar versus the vertical space between the stand and the bottom of the TV to make sure the soundbar doesn't block the screen. https://www.cnet.com/news/read-this-before-you-buy-a-sound-bar Turn on the TV and Soundbar. Connect 1. Free store pick up or Australia wide delivery If this model TV doesnt have the same port I'd like to know what Samsung had outlined as the alternative to support such a setup. Applicable Products and Categories of This Article. All my AV components are visible to the viewer, but my center channel speaker is right in front of the Samsung TV's remote control sensor. In that case, moving the sound bar is … My soundbar location is blocking my ability to power on my TV with both my Comcast remote and the Sony remote that came with TV. I turn on the tv manually and use my cable remote to change channels but that is all it will do which tells me the remote from the cable box is fine. This is ideal since the sound will come from where you're already looking. TV and soundbar purchase must be on the same receipt/transaction.Show Less Free from wires, the speakers use Bluetooth technology to connect and playback audio coming from your compatible TV or smart device. Is their a cable that covers the remote sensor on the TV and allows you to run the other end of the cable to where the remote control can "see it." The tv remote doesn't do anything at all, cannot access the menu, tools, etc. Savings via instant rebate. Currently my Samsung tv has an IR signal repeater that is wired from the TV behind the wall and in front of the said receiver in cabinet so that the signal is read by the receiver. What are my options to turn this TV on with the comcast remote? Make sure the sound on your TV isn't muted. A display on screen should show if the TV is now muted, or not. There isn't an option to move the soundbar. A perfect match for your QLED TV, the Samsung True Dolby Atmos & DTS:X Soundbar elevates your home theatre’s sound and fills your room with booming, punchy bass. Press the button on the main unit’s right side or the SOURCE button on the remote control to select the TV mode. The LG sound bar is about ½” higher than the front of the TV and blocks the red light sensor in the bottom center of the TV Consequently sometime Remote doesn’t function unless you raise it up and angle it down toward sensor. which shows me that it's the tv sensor . 2. 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